TJ: Patience is extremely important with college students because they are diverse. Street: What is the most valuable lesson that you have learned at Insomnia here? Sorority pledges also are challenging for us because they can’t speak to us without speaking to their sisters first and they stand there constantly looking at their sisters to make sure it’s okay to order.
Fraternity pledges are usually super disruptive. They are all pretty cool though, football players, track stars, wrestlers never give us problems. TJ: I can’t really tell age, only kind of with the athletes. Street: Which groups of students are the most disruptive? If they are disruptive I call the building manager but in general I just suck it up. TJ: I blow off the rude people and just be as nice as possible. Street: How do you deal with potentially obnoxious students late at night? He was extremely difficult to wake up because he was so sleep deprived that he was trying to squeeze in chunks of sleep whenever he could. We used to also have an employee who slept on the floor at night and no one knew why and slept between orders. Last year in November we had a guy come in who was so drunk you could smell the alcohol, and he took the delivery guy’s bike and drove it around Houston Hall downstairs yelling “Weeeee” the whole time.
#INSOMNIA HOURS COOKIRS FOR FREE#
Couples make out in front of me but then ask for free stuff and then ask me if it bothers me. TJ: Every Thursday and Friday are party nights and the fraternities come in and sing and ask for free stuff and sometimes they want to bang on the table or ring the bell 100 times. Street: What are some of the most memorable moments you’ve witnessed while working late? She was fine but kind of annoyed that not all of them were ready. shift, and an RA came in and wanted 200 cookies and 2 cookie cakes and I told her to wait an hour for the entire order because the oven only has 5 racks. Street: Do you limit how many cookies someone can order?ĭS: We actually have no cap, for example there is a donation this Friday for 500 cookies. TJ: S'mores Deluxe, Chocolate Chunk, White Chocolate Macadamia, Snickerdoodle, Peanut Butter Deluxe. Street: What are the most popular cookies? Honestly, those are the two best days for us and we look forward to them. 4/20 is another day that we sell over the top. TJ: Valentine’s Day is the better holiday, we go above quarter that day. note: she left the interview half way because this exact situation occurred.) Big rushes come out of nowhere during the day. Street: What are some of your busiest times of the year?ĭS: We got a lot of orders for rush-I saw a big line at Starbucks and thought it was funny. You need caffeine for the late nights, but mentally there’s nothing to it. Most of us all go to Starbucks, 2 shots, 3 shots of espresso. Taj Jones: Honestly Starbucks is the answer.
#INSOMNIA HOURS COOKIRS FULL#
DS: Baking–wise we have rotations, half–rotations to the bakers, and if it gets busy then you have to do a full rotation which is 24 of each cookie flavor, and there are 9 traditional, 5 deluxe, and brownies are to order.
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